American Express

At Luxey Cup, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or shop with us. We're committed to being transparent and respectful with your data—no surprises, no shady stuff.

1. What We Collect
When you visit our site or make a purchase, we may collect the following information:

- Your name, email address, shipping & billing address
- Payment information (processed securely via third-party providers)
- Phone number (optional)
- Your order history
- IP address, browser type, and device info
- How you interact with our website (via cookies and analytics)

2. How We Use Your Info
We use your information to:

- Process and fulfill your orders
- Send order updates, shipping confirmations, and customer service responses
- Improve your shopping experience
- Share news, promos, and product updates (only if you’ve opted in)
- Prevent fraud or misuse of our website

3. Email Marketing & Communication
If you subscribe to our email list, you may receive occasional updates about product launches, special offers, or Luxey news. You can unsubscribe anytime by clicking the link in the email or contacting us at **care@luxeycup.com**.

4. Sharing Your Information
We never sell your data. We may share your information with trusted third parties who help us run our business, such as:

- Payment providers (e.g. Shopify Payments, PayPal)
- Shipping carriers (e.g. Australia Post, DHL)
- Email marketing platforms (e.g. Omisend)
- Analytics tools (e.g. Google Analytics)

5. Cookies & Analytics
We use cookies to:

- Remember your preferences
- Show you relevant content
- Understand how you use our site to improve your experience

You can disable cookies anytime in your browser settings.

6. Your Rights
You have the right to:

- Access the personal info we hold about you
- Correct or update your information
- Request deletion of your account or data (unless we are legally required to retain it)

To make a request, email us at care@luxeycup.com

7. How We Keep Your Info Safe
We take your privacy and security seriously. Our website uses secure servers, SSL encryption, and trusted third-party platforms to protect your information.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, along with the updated effective date.

9. Questions? We’re Here for You
If you have any questions about this policy or your privacy, please email us at care@luxeycup.com

LUXEY GROUP PTY LTD
Lomandra Place, Coolum Beach
ABN: 76 679 539 121
ACN: 679 539 121
care@luxeycup.com