Shipping policy

Luxey Shipping Policy

Australian Shipping Costs

Shipping rates vary based on your location, the weight of your order and the total order value.
We partner with Australia Post and Aramex to provide reliable and trackable delivery across Australia.

International Shipping Costs

International shipping prices vary by destination and order size.
All international orders are shipped via Air Express with tracking.

Adding Extra Shipping Instructions

If you need to update or add delivery notes, please contact our team as soon as possible at care@luxeycup.com
Please include your order number so we can assist quickly.

To avoid delays, please double-check all shipping details entered at checkout.

Dispatch Location

All orders are currently dispatched from:

Coolum Beach, Queensland, Australia

Delivery Timeframes

Within Australia:

• Metro areas: 3–5 business days

• Regional/Rural areas: 5–10 business days

• General estimated delivery: 5–7 business days

International:

• Estimated delivery: 10–14 days (country-dependent)

Please note: Public holidays, peak seasons and courier delays can affect delivery times.

Shipping Services

We ship using:

• Aramex (domestic)

• Australia Post (domestic + international)

All parcels include tracking.

Time-Sensitive Orders

Need your order quickly?
Email us at care@luxeycup.com with your order number and we’ll do our best to help speed things up.